Effective December 1, 2025

C. GlobalDesignerHub — Refund & Cancellation Policy

This policy explains how refunds, cancellations, and billing disputes are handled for every service experience, including GlobalDesignerHub, TailorHub, VolumeOne and any related services.

Refund Eligibility

  • A designer consultation was not delivered.
  • A tailoring service was not completed as scheduled.
  • You were charged incorrectly or billed multiple times.
  • A technical error prevented service delivery.

Non-Refundable Items

  • Completed designer consultations.
  • Digital files or downloads already delivered.
  • Custom design work that has started or been delivered.
  • Subscription time or credits that were already used.

Refund Window

Refund requests must be submitted within seven (7) days of the original charge. Provide order numbers, relevant screenshots, and a short description so we can investigate quickly.

Contact

Email [email protected] with the subject line “Refund Request.” We aim to acknowledge each request within 48 hours and complete qualified refunds within 5–7 business days.

Last updated on December 1, 2025.